WORK EXPERIENCE
1/2022—08/2022
Software Engineer II, DataChat — Madison, WI
-Developed full stack data analytics and visualization tools using Python, React, JavaScript, HTML, and SCSS
-Assisted in product design decisions and participate in UX/UI planning and testing
-Planned and developed side projects for UX research, collecting and analyzing customer usage data
10/2019—1/2022
Developer Support Engineer, Salesforce — Chicago, IL
-Assisted customers in developing customizations to tailor the Salesforce CPQ package to their business
-Created and maintain documentation for the Salesforce CPQ package
-Worked with the product team to identify, prioritise, and communicate with customers about the status of bugs and product enhancements
12/2018—10/2019
Technical Support Specialist, Fidessa — Chicago, IL
-Developed apps and tools for both internal use and client use to compliment functionality of products
-Took calls and assisted clients in utilising our software to its fullest potential
-Worked with other internal teams to research, develop, and test potential new features for our software suite
05/2012—08/2017
Technical Support—Intern, Fidessa PLC — Chicago, Il
-Developed web apps and internal tools using Apache Tomcat, Java servlets, Vue.js, and JQuery to display and manipulate market data and system diagnostics
-Worked to prepare client systems for the launch of a new exchange in Mexico
05/2018—08/2018
05/2017—08/2017
Software Developer—Intern, OSIsoft LLC — Philadelphia, PA
-Worked in an agile development environment on the User Experience team
-Wrote and maintained JavaScript unit tests using Jasmine
-Developed an interface using JavaScript, HTML, and CSS to download all data
displayed on a web page as a .csv file and wrote the C# server code to create and send the file to an endpoint
-Wrote and edited automated server side tests to run nightly using Selenium
-Worked with other interns and co-ops to develop new color picker for web-based client
EDUCATION
08/2015—12/2018
in progress
B.S., Computer Science with a Digital Studies Certificate, University of Wisconsin-Madison
Google UX Design Professional Certificate
VOLUNTEER/LEADERSHIP
05/2016—12/2018
Fundraising Chair, UW-Madison Water Polo Club — Madison, WI
-Applied for grants from University and other organizations
-Managed team fundraisers (eg. apparel orders, skill clinics)
04/2015
Liberty in North Korea, Saint Viator High School — Arlington Hts., IL
-Raised over $3,000 to fund the rescue of a North Korean refugee
-Organized guest speakers to educate students, faculty, and staff about the situation in North Korea
06/2014—07/2014
Peacebuilders Initiative, Catholic Theological Union — Chicago, IL
-Traveled to St. Martin de Porres House of Hope (south side of Chicago) to tutor children whose mothers were recovering from drug addictions
OTHER RELEVANT EXPERIENCE
-Built this website
-Started and manage amateur esports team winning thousands in cash and scholarships for our players
-Two-day Samsung seminar on mobile app development
SKILLS AND INTERESTS
-Java, C, Python, C#, JavaScript, HTML, CSS, jQuery, AngularJS, Bootstrap, Vue.js, React, SQL, Adobe XD, Figma
-Photography and editing with Adobe Photoshop, Lightroom, Illustrator, GIMP, RawTherapee
-Soccer, Coffee Roasting, Camping and National Parks
PORTFOLIO